We truly believe that our team is the heart of our resort, and it brings us immense joy to know that Yaniris, Xiorrky, Yaris, Oscar, Valentina, Felix, Jacob, Bladimir, Treisy, Yeri, Nicole, and Ricardo made such a positive and lasting impression on you. Finally, after waiting for so many years, I was going to be able to celebrate with all my family and I was relying on Eden Roc and their staff to provide us with an unforgettable week. Yuck. For more action, families can visit the children's pool or drop their little ones off at the Koko Kid's Club for games, crafts and more. Luxuria Vacations, The Dominican Republic is filled with eclectic landscapes and towns. Remember, no matter how luxurious a place can be, service is EVERYTHING. Roberto Gomez the sommelier knows his wine to a tee. Situated at the southeastern tip of the Dominican Republic, 10 miles southwest of Punta Cana International Airport, the community features private beaches, a marina, tropical rainforests and a Jack Nicklaus-designed golf course. Our staff will be delighted to hear that they made a difference in your stay. Eden Roc Cap Cana Reviews, Deals & Photos 2023 - Expedia Look closer, however, and this is pure Caribbean: powdery white sand, lush jungle, and villas and suites done up in tropical shades. Dear Christopher C, Thank you so much for taking the time to share your heartfelt feedback with us. Note that no rooms are actually on the hotel's small beach. Discover a luxurious paradise at the Eden Roc Cap Cana hotel, nestled in the heart of the exclusive Cap Cana community. The professionals at Los Establos Cap Cana provide lessons to all members of the family, and if youre lucky, you might be able to attend a polo match during your stay. we are taking your feedback seriously, and we will do everything possible to rectify the situation and provide you with the experience you expected and deserve. This was according to them, premium filet mignon and grilled chicken. The spa is not nice and the facilities are quite poor. THE 5 BEST Cap Cana Resorts 2023 (with Prices) - Tripadvisor If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Should you need anything, the palapas and cabanas have little blue flags you can raise, and someone will come right away.Kris and I were booked in a Pool Suite, which are about a mile away in a dedicated enclave, home to a second lobby, fitness center, restaurant, kids club and outdoor pool. Eden Roc at Cap Cana - Go Dominican Travel Thank you once again for your kind words and for choosing Sanctuary Cap Cana. Our overall complaint would be the beach but many people have stated that. We loved everyone there! Eden Roc at Cap Cana is a luxury hotel with a swish oceanfront beach club in Punta Cana's posh Cap Cana enclave. Dear M3851lYmelanief, Many thanks for your review! Overall, aside from the views, the staff was the. Some resorts in the Caribbean have standard rooms the same price, but three times smaller.The villa bathroom is almost as big as the villa itself,with a walk-in closet, two vanity areas, a toilet room with bidet and a large window (that opens), and a stone bathtub that could fit four people. I loved this. Many thanks for this precious review. Breakfast is to die for!Oscar took great care of us every morning and Michelle greeted us with a smile every morning!The beach Bar was our favorite spot!!!! Heres the unique sunken garden just past the lobby. There was a fusion of design elements, from Mediterranean to Caribbean, with mosaic tiles, a vaulted ceiling with chandelier and colorful furnishings and fabrics.Our villa was spacious and flooded with sunlight. Boutique resort with a private beach club and four restaurants. Our culinary team takes great pride in curating a diverse and delightful dining experience for our guests, and we are thrilled that you found the food to be amazing and the variety of options impressive. The resort has three tasty restaurants and multiple bars, but only breakfast is included in rates. You can actually book hotels through the site, and I found they offer the best rates. Thank you once again for choosing Sanctuary Cap Cana, and we can't wait to have you back for another memorable experience. Id love to share more with you about this property; reach out anytime! Once again, thank you for your kind words and for choosing Sanctuary Cap Cana. They include a golf cart in the room rate, making it effortless to get around. Every night was a different theme at the disco and they really go all out with the performances! Some people may find it an inconvenience, but I loved it, especially since every guest receives their own electric golf cart to get back and forth. Randy Ogando Social Media Manager, Just returned home from our Honeymoon at sanctuary. This place is incredible. We travel a lot and this was one of my top five trips!Hakim who was in charge of guest relations was awesome. If there's anything we can assist you with or if you have any special requests for your next stay, please feel free to reach out to us directly. El Eden Roc Cap Cana es un complejo de 5 estrellas de Relais & Chteaux situado en Cap Cana, una comunidad cerrada frente a la playa en la Repblica Dominicana. BOOK A MINIMUM OF 4 NIGHTS DURING JANUARY 08 TO DECEMBER 22 WILL RECEIVE: This lavish resort has 65 accommodations, including boutique suites, multi-bedroom villas with private pools, two-bedroom beachfront suites, and oceanfront bungalows. Best regards Randy Ogando Social Media Manager. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This happened for real, it isnt a joke. We love love love the atmosphere at the main pool area. IF THE SECOND PERSO All rights reserved. Some even come equipped with a private pool. Should you have any special requests or preferences for your future stay, please don't hesitate to reach out to us directly. Our dedicated staff takes great pride in providing top-tier service and ensuring that our guests have everything they need for a truly enjoyable and relaxing stay. I had no idea what to expect when I booked my trip toEden Roc Cap Cana. a fan for nighttime). In Sanctuary Town So many wonderful people behind the scenes that made our stay a trip of a lifetime. Apparently it doesnt have any alcohol in it but rum can be added if. It brings us immense joy to hear that you had a wonderful time exploring the resort's amenities and partaking in various activities. If you are contemplating getting the VIP service at the airport upon arriving, get it! The grounds are amazing! Eden Roc Cap Cana, Cap Cana: $808 Room Prices & Reviews - Travelocity Dear buddhadarla, What a valuable comment from you! We arrived on an extremely cloudy day, and our butler (every guest has a dedicated butler) gave us a brief tour and dropped us off at the beach while our room was getting ready. Eden Roc Cap Cana: The most disappointing place in paradise. A rare gem among the dozens of all-inclusives in the area. Guests begin their day at the resorts' main restaurant, Mediterraneo, or BLUE Bar + Grill to enjoy the full breakfast every room rate covers. Eden Roc Cap Cana 9.4 Exceptional See all 116 reviews Popular amenities On private beach Pool Spa Restaurant Bar Room service Cap Cana, Juanillo, Punta Cana, La Altagracia, 23000 View in a map Explore the area Caleton Beach Club 5 min walk Punta Espada Golf Course 3 min drive Scape Park 8 min drive Punta Cana (PUJ-Punta Cana Intl.) Knowing that our wonderful team members and the breathtaking views made your stay a trip of a lifetime fills us with great joy. The main kids club is located in this area, but as youll see in a minute, it is designed to blend in with the tropical atmosphere and is not a distraction from the serenity. Rooms open to patios. The Dominican Republic often is viewed as a budget destination, which is fair since its a place where you can get a hotel/airfare package that includes a stay at a beachfront all-inclusive resort in Punta Cana more affordably than practically anywhere else in the Caribbean. One is almost $250 dollars and we dont even drink alcohol but you can read 5 bloody mary, grey goose and more.Just before leaving I came back to the villa and I found an envelope so I though Good, at least they wrote a letter to apologize, no, it was the bill.After talking with many directors, writing emails to Relais & Chateaux and try contact then by social media. If you want regular grade drinks, go to Manuel. While I initially assumed this feeling stemmed from all the foodie deprivation we experienced during the pandemic, Eden Roc proved me wrong. There are two distinct areas of the hotel, and this can be confusing when you are trying to decide what room to book. We have addressed your concerns with our front desk team. ADRIAN WAS AWESOME! The most beautiful blue ocean, dream white sand beach, four rooms villa with private pool and two butlers. Review tags are currently only available for English language reviews. Thanks again for your review. We knew before booking the trip that the opportunity for us to enjoy the ocean would be minimal because of the sargassum that is. The resort is amazing and beautiful! Dear Alana Hebert, Thank you so much for taking the time to share your wonderful experience with us. Google News consider Travelbinger a blog, making us the only travel blog to be part of Google News. The most beautiful blue ocean, dream white sand beach, four rooms villa with private pool and two butlers. Celebrating a special occasion? First and foremost, the crew at Sanctuary is unbeatable! We sincerely appreciate your kind words and your valuable feedback. We wish you all the best until the next time!Do no hesitate to follow us in our social mediaFacebook: Eden Roc at Cap CanaInstagram/ Twitter: @EdenRocCapCanaWarmest regards from Eden Roc at Cap Cana,Eden Roc at Cap CanaPunta Cana, Provincia La Altagracia 23302, Dominican Republic.T. Once again, thank you for choosing Sanctuary Cap Cana for your vacation. Eden Roc Cap Cana. Ill definitely be making another trip. The room includes a great, comfortable bed, a full living room with additional seating, and desk. Our main pool area and the Love Bar pool are indeed wonderful spots to relax and have a good time. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. When we returned to the castle lobby we were told the room was not ready after all but being a spanish speaker I heard the check in desk person state they. +1 809 695 5555communications@edenroccapcana.com, This is the version of our website addressed to speakers of English in the United States. What food & drink options are available at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic? I wouldn't recommend this hotel to anyone I know. Yes, Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic offers airport transportation for guests. We're glad you took advantage of our spa services and enjoyed the massages. The ocean breeze is gentle, hence swaying palms.The Caribbean sea is gentle here, thanks to the way the beach is laid out like a cove. But theres another, more luxurious side to the Dominican Republic, which is home to some of the more opulent resorts not only in the region but the world. We're glad to hear that you enjoyed the VIP service at the airport and that the welcome drink was a delightful start to your vacation. +1 809 695 5555communications@edenroccapcana.com. Other than the buffet breakfast (which is included in your room stay), the food at this hotel is inedible. Two days after a driver came pick us up at our room for a dolphin activity but the reservation was with another name, it seems they booked the activity for a different family but with our villa information.The night of my step-daughter birthday we decided to go out dancing and I ask for a luxury car with a driver, then send me an old white taxi with a driver in his 70s and half way to the club I had to ask him to take us back to the hotel because he was clearly drunk, just looking at his phone dont putting attention to the road and we almost got into an accident.Cleaning staff:As soon as we got into the villa we notice some uncommon issues for a luxury resort like this, we found old food in the backyard lawn, missing toilet paper in bathroom, bad odor in hot tubs and more. Both of them were great! Indulge in a variety of culinary experiences at our gourmet restaurants, relax in o. This is the version of our website addressed to speakers of English in the United States. Its perfectly shallow for kids, and you can swim as far as you like. What are some of the property amenities at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic? Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island with extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purp. seamlessly to deliver extraordinary experiences. Well take it! Best regards. There was nothing that we needed, that wasnt ready for us. There is an abundance of fresh fruits, breads, cheeses, and salad options. 10,386 reviews # 2 Best Value of 5 Cap Cana Resorts. It was a gorgeous spot, tucked away behind the pool, incredibly awe inspiring and staggering in size. Taxes and fees that are shown are estimates only. To summarize how this property (and. ) We are absolutely delighted to hear that it was one of the best trips you've taken, and we feel honored to have been a part of creating such a memorable experience for you. The lobby with vaulted, bamboo ceiling is modern,visually impressive and elegant. The burger hit all the right spots, cooked perfectly. I told them I was considering going to a different hotel because all the issues we were having and they promised me, again, that everything will be fixed. Even though the hotel is split between two . During this call, we will help you decide if the Dominican Republic is a good choice for your vacation and explain our planning process. The high design style of public spaces on the property would be perfect for destination weddings, private parties for corporate incentive trips, anniversary dinners, and any other type of celebration. That was not our experience at all! The goal for guests staying at this blissful resort is to find rejuvenation and relaxation. If you are interested in obtaining a badge to display on your website or in other media, please contact us. Travelbinger is now onYouTube! We are thrilled to know that your butler went above and beyond to make your time with us exceptional. Everyone was super accommodating and overly friendly! Eden Roc has outdoor options for every meal. AN EXPERT'S REVIEW OF EDEN ROC CAP CANA - Cap Cana Blog There is a public beach about a 10 min walk from the resort that we visited and enjoyed. We are definitely glad to hear that our haven of peace has delighted you and met your doctor's recommendation. Eden Roc has a fully equipped fitness center. - SPECIAL WELCOME AMENITY BOOK A MINIMUM OF 4 NIGHTS DURING JANUARY 08 TO DECEMBER 22 WILL RECEIVE: My readers know I get excited with a window in a hotel bathroom, so this absolutely blew me away.Heres the outdoor rain shower, surrounded by stone walls. Please don't hesitate to reach out to us directly if there's anything we can assist you with in planning your next visit. Andrea specializes in luxury travel, family vacations, destination weddings, and honeymoons. Read our. We had a beautiful, large, quiet junior suite with our own private patio and pool. They also offer a Dominican breakfast which is delicious. We are pleased to know that she contributed to your overall enjoyment during your time at the pool. - 1 PRIVATE DINNER AT THE VILLA WITH A 3-COURSE MENU AND SOFT DRINKS (ALCOH WELLNESS He truly is a gem, and we are proud to have him as part of our team. Each of the resort's 65 suites features high ceilings, complimentary Wi-Fi access, a Nespresso machineand either a private balcony or terrace. Our room was beautiful and easy beach access but so much nasty . The Eden Roc Cap Cana is located in Cap Cana, Dominican Republic and it's one of the most luxurious resorts around. We are delighted to hear that your experience with us was absolutely fantastic and that you thoroughly enjoyed every aspect of your stay. Absolutely fantastic resort. Wow it was amazing!The hotel is absolutely gorgeous. If there's anything we can assist you with or if you have any special requests for your next visit, please feel free to reach out to us directly. The resort offers international food with Mediterranean flavors to create a unique twist to the gastronomy. Consider a private dinner in Eden Rocs hidden cenote for a truly unique experience. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. What are some restaurants close to Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic? Full VIP personal service that sadly, we never got the opportunity to experience during our stay. more. First, the food is amazing and we always looked forward to what we could eat next. The resort is a leader in sustainable and eco-friendly tourism, encouraging guests to plant a tree and participate in a more eco-conscious lifestyle. Thats a big statement, since I usually get antsy being at a resort for more than two nights. What can go wrong? The team remember your name and your prefrences. If you have any specific preferences or requirements for your next trip, please feel free to reach out to us directly, and we will be more than happy to assist in making your future stay even more remarkable. highlight for me. This does not affect the quality or independence of our editorial content. The resort is not all-inclusive, but provides daily breakfast. Theres an excellent spa, restaurants and beach exclusive to guests, and the resort is comfortably private (there are only 60 accommodations). We are absolutely delighted to hear that your stay at Sanctuary Cap Cana was nothing short of amazing and exceeded your expectations. It's always a pleasure to satisfy and fully encounter what we consider as our dear guests expectations.Again, thank you for staying with us! We are elated to hear that you found our resort itself to be perfect, from the abundance of pools with spectacular views to the spacious and well-appointed rooms. Dawar, our butler, assisted us with ensuring we had reservations for dinner and that we had opportunity to do social activities around the resort should we like; Laury the concierge was extremely helpful in orienting us to the property and taking care of any small needs we had (i.e. Tucked inside Cap Cana, one of Punta Cana 's most exclusive communities, this Relais & Chteaux outpost offers a long list of. See more questions & answers about this hotel from the Tripadvisor community. Much more exciting than the usual square box, cookie-cutter kids clubs found at some hotels. Its located on an artificial lagoon and resembles a treehouse. Let our team of travel advisors make the process easy! Our team takes great pride in maintaining the beauty of our property and providing an exceptional experience for all our guests. My boyfriend enjoyed it but I would choose breakfast at Casabela over the room service breakfast! So JT drove us down to grab lunch and texted us when it was ready. Thank you for considering a return visit to Sanctuary Cap Cana. Thennnn when I called the front desk NO ONE ANSWERED THE CALLS (I placed 2). At check in, the concierge charged my card for the full stay plus incidentals. Dont you love the floating garden in the middle of the pool? Theres also a Mediterranean restaurant serving breakfast (buffet and a la carte with fresh juices and dishes), Riva Bar and Blue Grill + Bar.I loved Eden Roc. With service from the heart, Pablo Coste Social Media Manager Sanctuary Cap Cana, All-Inclusive Adult Resort, The food is great!!! Eden Roc at Cap Cana prides itself on offering secluded luxury. also loved the bartenders Jeuri and Marcos. Everyone friendly and willing to please. We're thrilled that you appreciated the themed nights at the disco, and we hope you'll have a chance to join the White Beach Party during your next visit. The boutique pool suites are a 2-3 minute golf cart ride up the hill. Press the question mark key to get the keyboard shortcuts for changing dates. Due to a late arrival, we ate dinner at the Burger Factory. The resort is not all-inclusive, but provides daily breakfast. It was lovely! Once again, thank you for sharing your experience with us. U.S. News analyzed more than 35,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings. Not only are the stables gorgeous and incredibly well-kept, but at every turn, there is another dramatic landscape that would be perfect for a private event. - See 1,624 traveler reviews, 1,568 candid photos, and great deals for Eden Roc Cap Cana at Tripadvisor. It took less than 5 minutes.This sunken garden is just past the lobby.
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