1. Copyright information would be printed during boot up of the appliance. Learn more. Switch failure on EX3400 stack : r/Juniper - Reddit The logs on the Juniper do not show anything at the time of the reboot there is nothing for that particular day which was the 1st of July. Would you like to mark this message as the new best answer? system uptime showed excessive load of about 1.5, and tcpdump in the shell showed a UDP NTP flood. Running the latest OS: Christian Koch 16 years ago Is there anyway I can see the reasons the router was restarted on the m40? The restart, reboot, and shut down operations are applied to all enabled members of a cluster. Dont have a login? The only way to bring up an FPC (MPC) that is offline is by rebooting the chassis. There is no information debug and crash log. You should be able to identify from messages file. After doing so, look at show chassis routing-engine over and over to see if the percent idle has gone up over 30%. Thus I thought it was not a hardware problem. cisco WS-C4507R (MPC8540) processor (revision 13) with 524288K bytes of memory.Processor board ID FOX1235G3BCMPC8540 CPU at 800Mhz, Supervisor V-10GELast reset from PowerUp2 Virtual Ethernet interfaces104 Gigabit Ethernet interfaces4 Ten Gigabit Ethernet interfaces511K bytes of non-volatile configuration memory. If you have enabled logging for Administrator changes (System > Log/Monitoring > Admin Access > Settings page), a log is written to the Admin Access logs page. I have an EX switch which rebooted several timesby itself during the last days. https://www.juniper.net/assets/scripts/global-nav.js, https://events.juniper.net/assets/scripts/custom/events.js. Note: The restart, reboot, and shut down operations are applied to all enabled members of a cluster. Learn how to become a member. Also make sure there is no crash file generated. So maybe there was a power outage but it took too long andthe UPS ran out of juice. Hi, You can do a 'show log user' and see at least if the reboot was initiated by a user, if there's no information on messages file. I have the following reboot reason showing on a JuniperModel: ex2300-c-12t, admin@FLMD002869> show chassis routing-engineRouting Engine status: Slot 0: Current state Master Temperature 48 degrees C / 118 degrees F CPU temperature 48 degrees C / 118 degrees F DRAM 1951 MB Memory utilization 22 percent 5 sec CPU utilization: User 15 percent Background 0 percent Kernel 26 percent Interrupt 1 percent Idle 58 percent Model RE-EX2300C-12T Serial ID BUILTIN Start time 2038-01-19 03:14:07 UTC Uptime 1 day, 16 hours, 51 seconds Last reboot reason 0x8000: swizzle reboot Load averages: 1 minute 5 minute 15 minute 1.83 0.91 0.53. Where? Simple question: I have an EX switch which rebooted several times by itself during the last days. Could be related to an older software issue. Jun 6 13:32:20 fwba01 /kernel: KERNEL_MEMORY_CRITICAL: System low on free memory, notifying init (#1264). <oam> <other-routing-engine> <usb> Description Use this command to reboot the device software. [WORK] Juniper-show-last-reboot-reason - Weebly Also admin@FLMD002869> show system boot-messages fpc0: -------------------------------------------------------------------------- root@FLMD002869:RE:0% sysctl hw.re.reboot_reason hw.re.reboot_reason: 32768. 11:03 PM Hey all, I've was looking at an EX3400 stack (only two switches) that had a failover event today. ArubaOS version 6.4.2.8. Options Additional Information Reboot requests are recorded in the system log files, which you can view with the show logcommand (see show log). Unusual Reboot Reason on Juniper | Junos OS Copyright 2020 Elevate Community | Juniper Networks. States to be processed - 174Jun 6 13:36:17 fwba01 /kernel: rt_pfe_veto: Severe low-free-pages, below threshold. Which version exactly are you running? A summary of U.S. laws governing Cisco cryptographic products may be found at:http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. Juniper Last reboot reason list 0 Recommend tgreaser Posted 01-15-2021 13:10 Reply Reply Privately Hello all. Juniper Networks assumes no responsibility for any inaccuracies in this document. States to be processed - 362Jun 6 13:36:17 fwba01 /kernel: rt_pfe_veto: Possible second slowest client is rmopd. If you want the Routing Engine to reboot, use the request vmhost reboot command. Below commands should provide details of last reboot and reason: Has anyone seen this before and know what it means? Juniper is the third largest market-shareholder overall for routers and switches used by ISPs. New here? op_state=1Nov 14 15:30:43 fw1 /kernel: Init: Power Port (0)Nov 14 15:30:43 fw1 /kernel: usb0: on dwc0Nov 14 15:30:43 fw1 /kernel: usb0: USB revision 2.0Nov 14 15:30:43 fw1 /kernel: uhub0: vendor 0x0000 DWC OTG root hub, class 9/0, rev 2.00/1.00, addr 1Nov 14 15:30:43 fw1 /kernel: uhub0: 1 port with 1 removable, self poweredNov 14 15:30:43 fw1 /kernel: uhub1: vendor 0x0409 product 0x005a, class 9/0, rev 2.00/1.00, addr 2Nov 14 15:30:43 fw1 /kernel: uhub1: single transaction translatorNov 14 15:30:43 fw1 /kernel: uhub1: 3 ports with 2 removable, self poweredNov 14 15:30:43 fw1 /kernel: pcib0: on obio0Nov 14 15:30:43 fw1 /kernel: Disabling Octeon big bar supportNov 14 15:30:43 fw1 /kernel: PCI Status: PCI 32-bit: 0xc041bNov 14 15:30:43 fw1 /kernel: pcib0: Initialized controllerNov 14 15:30:43 fw1 /kernel: pci0: on pcib0Nov 14 15:30:43 fw1 /kernel: pci0: at device 1.0 (no driver attached)Nov 14 15:30:43 fw1 /kernel: atapci0: port 0x8-0xb,0x10-0x17,0x18-0x1b,0x20-0x2f mem 0x8020000-0x80200ff irq 0 at device 2.0 on pci0Nov 14 15:30:43 fw1 /kernel: ata2: on atapci0Nov 14 15:30:43 fw1 /kernel: ata3: on atapci0Nov 14 15:30:43 fw1 /kernel: cpld0 on obio0Nov 14 15:30:43 fw1 /kernel: gblmem0 on obio0Nov 14 15:30:43 fw1 /kernel: octpkt0: on obio0Nov 14 15:30:43 fw1 /kernel: cfi0: on obio0Nov 14 15:30:43 fw1 /kernel: platform_cookie_read not implementedNov 14 15:30:43 fw1 /kernel: Timecounter "mips" frequency 700000000 Hz quality 0Nov 14 15:30:43 fw1 /kernel: Timecounters tick every 1.000 msecNov 14 15:30:43 fw1 /kernel: Loading the NETPFE ethernet moduleNov 14 15:30:43 fw1 /kernel: Loading E1/T1/J1 driverNov 14 15:30:43 fw1 /kernel: Loading the DS1/E1 Media Layer; Attaching to media services layerNov 14 15:30:43 fw1 /kernel: Loading common multilink module.Nov 14 15:30:43 fw1 /kernel: Loading the NETPFE PPPoE moduleNov 14 15:30:43 fw1 /kernel: Loading the netpfe services driverNov 14 15:30:43 fw1 /kernel: Loading the NETPFE docsis moduleNov 14 15:30:43 fw1 /kernel: Loading DS0 driverNov 14 15:30:43 fw1 /kernel: Loading the DS0 Media Layer; Attaching to media services layerNov 14 15:30:43 fw1 /kernel: Loading the XDSL Media Layer; Attaching to media services layerNov 14 15:30:43 fw1 /kernel: Loading the IPSec driverNov 14 15:30:43 fw1 /kernel: Loading the PTM driverNov 14 15:30:43 fw1 /kernel: Loading the ISDN driverNov 14 15:30:43 fw1 /kernel: Loading the ISDN BRI Media Layer; Attaching to media services layerNov 14 15:30:43 fw1 /kernel: Loading Link Services PICs module.Nov 14 15:30:43 fw1 /kernel: IPsec: Initialized Security Association Processing.Nov 14 15:30:43 fw1 /kernel: ad0: Device does not support APMNov 14 15:30:43 fw1 /kernel: ad0: 1006MB at ata2-master WDMA2Nov 14 15:30:43 fw1 /kernel: SMP: AP CPU #1 Launched!Nov 14 15:30:43 fw1 /kernel: Trying to create bootdev, rootpartition ad0s2aNov 14 15:30:43 fw1 /kernel: Trying to mount root from ufs:/dev/ad0s2aNov 14 15:30:43 fw1 /kernel: WARNING: / was not properly dismountedNov 14 15:30:46 fw1 /kernel: Loading the DIALER driverNov 14 15:30:56 fw1 init: watchdog (PID 1077) startedNov 14 15:30:56 fw1 init: bslockd (PID 1078) startedNov 14 15:30:56 fw1 init: tnp-process (PID 1079) startedNov 14 15:30:56 fw1 init: interface-control (PID 1080) startedNov 14 15:30:56 fw1 init: chassis-control (PID 1081) startedNov 14 15:30:56 fw1 init: alarm-control (PID 1082) startedNov 14 15:30:56 fw1 init: craft-control (PID 1083) startedNov 14 15:30:56 fw1 init: ntp (PID 1084) startedNov 14 15:30:56 fw1 init: management (PID 1085) startedNov 14 15:30:56 fw1 init: snmp (PID 1086) startedNov 14 15:30:56 fw1 init: mib-process (PID 1087) startedNov 14 15:30:56 fw1 init: routing (PID 1088) startedNov 14 15:30:56 fw1 init: l2-learning (PID 1089) startedNov 14 15:30:56 fw1 init: inet-process (PID 1090) startedNov 14 15:30:56 fw1 init: pfe (PID 1091) startedNov 14 15:30:56 fw1 init: remote-operations (PID 1092) startedNov 14 15:30:56 fw1 init: class-of-service (PID 1093) startedNov 14 15:30:56 fw1 init: ipsec-key-management (PID 1094) startedNov 14 15:30:56 fw1 init: periodic-packet-services (PID 1095) startedNov 14 15:30:57 fw1 init: firewall (PID 1096) startedNov 14 15:30:57 fw1 init: internal-routing-service (PID 1097) startedNov 14 15:30:57 fw1 init: neighbor-liveness (PID 1098) startedNov 14 15:30:57 fw1 init: forwarding (PID 1099) startedNov 14 15:30:57 fw1 init: dhcp (PID 1100) startedNov 14 15:30:57 fw1 init: usb-control (PID 856) startedNov 14 15:30:57 fw1 init: ppp (PID 1101) startedNov 14 15:30:57 fw1 init: event-processing (PID 871) startedNov 14 15:30:58 fw1 init: lacp (PID 1102) startedNov 14 15:30:58 fw1 init: general-authentication-service (PID 1103) startedNov 14 15:30:58 fw1 init: mpls-traceroute (PID 1104) startedNov 14 15:30:58 fw1 init: database-replication (PID 1105) startedNov 14 15:30:58 fw1 init: secure-neighbor-discovery (PID 1106) startedNov 14 15:30:58 fw1 init: wireless-wan-service (PID 1107) startedNov 14 15:30:58 fw1 init: relay-process (PID 1108) startedNov 14 15:30:58 fw1 init: jsrp-service (PID 1109) startedNov 14 15:30:58 fw1 init: network-security (PID 1110) startedNov 14 15:30:58 fw1 init: pki-service (PID 1111) startedNov 14 15:30:58 fw1 init: web-management (PID 1112) startedNov 14 15:30:58 fw1 init: can not access /usr/sbin/jdiameterd: No such file or directoryNov 14 15:30:58 fw1 init: diameter-service (PID 0) startedNov 14 15:30:59 fw1 init: idp-policy (PID 1113) startedNov 14 15:30:59 fw1 init: network-security-trace (PID 1116) startedNov 14 15:30:59 fw1 init: firewall-authentication-service (PID 1117) startedNov 14 15:30:59 fw1 init: security-log (PID 1118) startedNov 14 15:30:59 fw1 init: utmd (PID 1119) startedNov 14 15:31:00 fw1 init: simple-mail-client-service (PID 1120) startedNov 14 15:31:00 fw1 init: can not access /usr/sbin/ipmid: No such file or directoryNov 14 15:31:00 fw1 init: ipmi (PID 0) startedNov 14 15:31:00 fw1 init: wireless-lan-service (PID 1121) startedNov 14 15:31:00 fw1 init: multicast-snooping (PID 1122) startedNov 14 15:31:00 fw1 init: license-service (PID 1123) startedNov 14 15:31:01 fw1 init: service-deployment (PID 1127) startedNov 14 15:31:01 fw1 init: ethernet-switching (PID 1128) startedNov 14 15:31:01 fw1 init: Starting of initial processes completeNov 14 15:31:03 fw1 snmpd[1086]: SNMPD_TRAP_COLD_START: trap_generate_cold: SNMP trap: cold startNov 14 15:31:24 fw1 init: can not access /usr/sbin/jdiameterd: No such file or directoryNov 14 15:31:24 fw1 init: diameter-service (PID 0) startedNov 14 15:31:24 fw1 init: can not access /usr/sbin/ipmid: No such file or directoryNov 14 15:31:24 fw1 init: ipmi (PID 0) startedNov 14 15:31:30 fw1 /kernel: RT_PFE: RT msg op 1 (PREFIX ADD) failed, err 5 (Invalid)Nov 14 15:31:30 fw1 /kernel: GENCFG: op 2 (Gencfg Blob) failed; err 5 (Invalid)Nov 14 15:31:30 fw1 /kernel: GENCFG: op 2 (Gencfg Blob) failed; err 7 (Doesn't Exist)Nov 14 15:31:30 fw1 last message repeated 3 timesNov 14 15:32:21 fw1 sshd[1150]: Accepted password for asdf from xxxx port 18870 ssh2Nov 14 15:38:55 fw1 checklogin[1212]: warning: can't get client address: Bad file descriptorNov 14 15:38:55 fw1 checklogin[1212]: WEB_AUTH_SUCCESS: Authenticated httpd client (username asdf)Nov 14 16:00:59 fw1 sshd[1989]: Could not write ident string to UNKNOWN. Only one log request system reboot (Junos OS) | Junos OS | Juniper Networks The master log has nothing: it suddenly stopped writing there and started with the reboot messages, without even inserting a carriage return: I have two identically configured EX4200s and both started these random reboots around the same time, a few months ago. Use the request vmhost reboot command instead of the request system reboot command on these devices to reboot the Junos OS software package or bundle on the device. Thanks I will upgrade junos on the cluster. Like on a cisco, last reboot by power on, etc.. thanks Georg Bachler 16 years ago Hi Christian, have a look at the log messages, like e.g. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Welcome to the Juniper subreddit, a Subreddit dedicated to discussing Routers, Switches and Security Appliances manufactured by Juniper. (Optional) Restart the service deployment process, which enables Junos OS to work with the Session and Resource Control (SRC) software. What does user@srx show log messages reveal? All rights reserved. Use these resources to familiarize yourself with the community: Duo Security forums now LIVE! I am looking for a logfile which show the reboot history. The system is available again after a few minutes. Solution Click a topic link to view configuration or troubleshooting information related to the RE (Routing Engine): Modification History Any idea why this happened and how do I tshoot cause ? figuring out the cause of a switch reboot? - Cisco Community Would you like to mark this message as the new best answer? If you do not want to apply the operations to all members of the cluster, use the System > Clustering > Status page to disable members; then perform the restart, reboot, or shut down operation. Unfortunately, there isn't any information about the reboot reason on Internet and the admin@FLMD002869> file list detail /var/crash Log into ask questions, share your expertise, or stay connected to content you value. All rights reserved. Thanks for checking, please accept the comment as the solution to benefit others. All rights reserved. Contents of the flash is absent of the sub-directory "crashinfo" so I do NOT believe there was a crash. RestartKills all processes and restarts the system. Assuming your Junos version is before the listed one, yes seems like the same issue as the core is empty. Juniper Last reboot reason list | Junos OS Our SRX220 started to exhibit strange behavior this afternoon (VPN tunnels dropping, etc..). Copyright 2020 Elevate Community | Juniper Networks. All rights reserved. Hi I have an EX switch which rebooted several times by itself during Hello Interfaces might be up, but without traffic. . This article provides an overview of the best practices and tips for operating, monitoring, and troubleshooting Routing Engines. States to be processed - 159Jun 6 13:36:17 fwba01 /kernel: KERNEL_MEMORY_CRITICAL: System low on free memory, notifying init (#1406). I am using 2-node SRX 240 cluster. You can use the admin console to perform restart, reboot, and shut down operations. All rights reserved.FreeBSD is a registered trademark of The FreeBSD Foundation.FreeBSD JNPR-11.0-20160921.337570_builder_head-336320 #0 r337570: Wed Sep 21 03:56 :43 PDT 2016 builder@feyrith.juniper.net:/b/builder/freebsd-sazmac2/freebsd/head-336320/201 60921.builder.337570/obj/arm/juniper/kernels/JNPR-ARM-PRD/kernel armJuniper clang version 3.5.0 (tags/RELEASE_350/final)CPU: Cortex A9-r4 rev 1 (Cortex-A core) Supported features: ARM_ISA THUMB2 JAZELLE THUMBEE ARMv4 Security_Ext WB disabled EABT branch prediction enabledLoUU:2 LoC:2 LoUIS:2Cache level 1: 32KB/32B 4-way data cache WB Read-Alloc Write-Alloc 32KB/32B 4-way instruction cache Read-Allocreal memory = 2147483648 (2048 MB)avail memory = 2002718720 (1909 MB)Security policy loaded: Junos MAC/SDK (mac_sdk)Security policy loaded: JUNOS MAC/privcheck (mac_privcheck)Security policy loaded: MAC/veriexec (mac_veriexec)Security policy loaded: Junos MAC/fips (mac_fips)MAC/veriexec fingerprint module loaded: SHA1MAC/veriexec fingerprint module loaded: SHA256random: entropy device external interfaceInitializing DCF platform properties ..rts_sysconf_ifstate_init: registerd rtcb osd: slotid 2Calling dcf_ng_hw_init for platform hw vecs initializationofwbus0: simplebus0: on ofwbus0mpcore0: on simplebus0bcmidm0: mem 0x100000-0x1fffff on simplebus0ihost_proc0: mem 0x1000000-0x1000fff on simplebus0l2cache0: mem 0x1022000-0x1022fff irq 32 on mpcore0l2cache0: Part number: 0x3, release: 0x9 (r3p3)l2cache0: L2 Cache enabled: 256KB/32B 16 waysgic0: mem 0x1021000-0x1021fff,0x1020100-0x10201 ff on mpcore0gic0: pn 0x390, arch 0x1, rev 0x2, implementer 0x43b irqs 256mp_tmr0: mem 0x1020200-0x10202ff,0x1020600-0x102061f irq 27,29 on mpcore0Timecounter "MPCore" frequency 625000000 Hz quality 800Event timer "MPCore" frequency 625000000 Hz quality 1000cmic0: mem 0x3200000-0x32fffff irq 221 on ofwbus0cmic0: called :bcm_cmic_attach,Dev Chip Id is 0x1b063:bcmdmu0: mem 0xf000-0xffff on simplebus0bcm560xgmac0: mem 0x42000-0x42fff irq 142 on simplebus0bcmidm0: chip dev id :0x1b063miibus0: on bcm560xgmac0brgphy0: PHY 1 on miibus0brgphy0: 10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, 1000baseT, 1000baseT-mas ter, 1000baseT-FDX, 1000baseT-FDX-master, autoehci0: mem 0x48000-0x49fff irq 104 on simplebus0ehci0: called :bcmusb_ehci_attach,Dev Chip Id is 0x1b063:usbus0: EHCI version 1.0usbus0 on ehci0gpio0: mem 0xa000-0xa0ff irq 116 on simplebus0gpiobus0: on gpio0gpioc0: on gpio0uart0: <16750 or compatible> mem 0x20000-0x200ff irq 105 on simplebus0uart0: console (9600,n,8,1)uart0: [GIANT-LOCKED]uart1: <16750 or compatible> mem 0x21000-0x210ff irq 106 on simplebus0uart1: [GIANT-LOCKED]iichb0: mem 0x8000-0x8fff irq 117 on simplebus0iicbus0: on iichb0iic0: on iicbus0iicswitch0: at addr 0x70 on iicbus0poe0: on iicswitch0poe reset failedrtc8564je_rtc0: on iicswitch0cpld0: at addr 0x31 on iicbus0cpldbus0: on cpld0wdog0: on cpldbus0oamctl0: on cpldbus0fan0: on cpldbus0fan1: on cpldbus0resetctrl0: on cpldbus0bcmcru0: mem 0xe000-0xefff on simplebus0spi0: mem 0x47000-0x47fff irq 102 on simplebus0spibus0: on spi0mx25l0: at cs 0 on spibus0mx25l0: mx25ll64, sector 65536 bytes, 128 sectorscryptosoft0: Initializing product: 169 ..md0: Preloaded image 7971840 bytes at 0xc2848000usbus0: 480Mbps High Speed USB v2.0JUNOS procfs is initialized.Timecounters tick every 10.000 msec Loading Redundant LT driverRegistered AMT tunnel Encap with UDP Tunnel!###PCB Group initialized for udppcbgroup###PCB Group initialized for tcppcbgrouprts_init: registered inrtsock osd: slotid 3ugen0.1: at usbus0uhub0: on usbus0Root mount waiting for:Kernel thread "wkupdaemon" (pid 25) exited prematurely. 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